Privacy Policy

Last Updated: 04 July 2024

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this website. We will refer to this site (www.songer.co) as the "Site". This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

When you visit the Site, we automatically collect certain information about your device and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages from our website that you visit. We refer to this automatically-collected information as "Device Information."

How do we collect your data?

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
• "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you enter your email, make a purchase, or attempt to make a purchase through the Site, we collect certain information from you, including your name and email address. We use this information to generate registration details (that you will use to Login to Songer app). We refer to this information as "Order Information."

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

When we talk about "Personal Information" in this Privacy Policy, we are talking about Device, Account, and Order information.

How do we use your data?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for delivery or shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We also send relevant offers from our partners (affiliates) from time to time.

We also use the information we collect about you on our site for advertising, retargeting, tracking sales, tracking actions across the site, research and analysis.

Sharing Your Personal Information

Our website contains tracking pixels from Google, Facebook and Microsoft. We do not share your personal information (email, phone number) with anybody. We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you enter your email or place an order through the Site, we will maintain your Contact Information and Order Information for our records and marketing purposes unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions or comments, please contact us via support ticket at [email protected]